Development Associate

Added January 8, 2021

Location: Remote, San Francisco [during the pandemic]
Type: Full time, exempt
Respond to: Executive Director Courtney Beck, cbeck@philharmonia.org
Salary: $52,000-$60,000
Start Date: Immediately


The Development Associate is a vital member of the organization, responsible for execution of (remotely during the pandemic) the organization’s strategic Annual Fund programs – individual and institutional — through online, direct mail and other fundraising vehicles. During the pandemic, live donor cultivation and stewardship events have been suspended, but individual giving and foundation support remains strong. Among other tasks, this position will be responsible for working with a team to develop and implement an online gala in April and will oversee departmental systems for ongoing fundraising campaigns, including donor data reports, gift entry, and donor acknowledgments. The candidate should possess strong computer skills and some database experience. The Development Associate will be tasked with drafting some content for online communications and foundation proposals and is responsible for submission of all grant materials. The candidate will be comfortable speaking directly with patrons and donors by phone, helping to build and retain relationships during the pandemic. This position will be able to work successfully within a small and fast-paced team and work closely with the Office Coordinator. The Development Associate will interact on a regular basis with patrons, donors, board members, and vendors.

Duties and Responsibilities:

  • Primary responsibilities include Annual Fund implementation/oversight, including execution of direct mail, telefunding, subscription renewal add-on campaigns;
  • Fulfills all donor benefits [modified during pandemic];
  • Produces key reports from the database (Salesforce/Patron Manager) to analyze annual fund performance and extract other data for donor listings for concert program books, gala materials, etc. [virtual materials only right now];
  • Works with Office Coordinator to ensure timely processing of gifts and acknowledgements and donor benefits fulfillment;
  • Responsible for carrying out technical functions for Annual Gala and other major events, attends all Gala Committee meetings. [no live meetings or events; online Gala only this year];
  • Maintains electronic and hard copy individual and institutional donor files and ensures that foundation applications, interim and final reports are filed on time;
  • Manages and maintains departmental annual calendar and ensures adherence to deadlines;
  • Works collaboratively to plan and execute donor recognition and cultivation events [not now];
  • Participates in some direct solicitation of Annual Fund gifts from individual donors, when appropriate, by phone;
  • Maintains appropriate systems to capture foundation research, sponsorship programs, and new projects. Manages systems for corporate and individual sponsors; oversees fulfillment of sponsorship benefits [not now];
  • Assists in coordinating individual and corporate sponsorship materials, acknowledgements, and benefits to ensure that sponsors and donors are recognized appropriately and efficiently [online only now];
  • Produces and ensures quality and accuracy of donor listings for concert program books by generating, proofreading and editing donor lists and acknowledgements [modified;]
  • Oversees the daily upkeep of donor database records, files, and correspondence to support a professional and first-rate fundraising program;
  • Actively participates in Development and Gala Committee meetings, taking minutes, editing proofreading. [not now] Attends some board meetings and takes minutes;
  • Attends all concerts and events throughout the season. [online only now]

Qualification & Attributes

  • 1-3 years, ideally at an orchestra or other performing arts organization;
  • Understands basic principles of an “Annual Fund”; capable of executing a year’s worth of activities in collaboration with supervisors. Eager to develop broad and deep Development skills and enjoys learning;
  • Must be proficient in Excel, knows how to create/manage spreadsheets projects management and donor reports;
  • Some database experience, Patron Manager/Salesforce a plus; understands fundamentally that data informs strategies/ decisions for fundraising;
  • Implements and maintains systems to maintain/improve departmental output;
  • Demonstrates solid writing skills to develop content for acknowledgement letters, basic proposals, e-communications;
  • Painstaking attention to detail; values consistency and accuracy;
  • Ability to manage multiple and competing deadlines in a very fast-paced and currently remote environment;
  • Must be able to work independently on certain tasks in a remote environment; can communicate clearly with supervisors and adhere to deadlines;
  • Diplomatic and professional demeanor and able to navigate a range of stakeholders.
  • Must be able to attend and work concerts and events in the evenings some weekends [online only now]
  • Brings knowledge of classical, baroque, and new music OR is excited to learn. PBO offers many opportunities for learning.