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Philharmonia Baroque Orchestra & Chorale (PBO) is grateful to be able to communicate with you through http://philharmonia.org/ (our “Website”). This Privacy Policy describes how PBO collects, uses, protects and discloses information collected when you engage with us through this platform.

PBO believes in transparent, respectful, lawful use of personal information. By visiting the Website and/or providing the information described below, you are accepting the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website.

Personal Data

As a general matter, PBO collects personally identifiable information – name, title, email address, mailing address, shipping address (if applicable), telephone number(s), social media information, and demographic data – only when you voluntarily choose to provide it to us.

This happens when you:

  • sign up to receive our e-newsletter or other communications;
  • purchase a subscription by mail, phone or online;
  • purchase individual tickets to any concert through our 3rd party vendor City Box Office;
  • purchase merchandise on the Website;
  • request information or assistance;
  • send an e-mail or call us (including one of our employees) through the contact information provided on the Website;
  • respond to, inquire about, or apply for an employment opportunity on the Website; or
  • interact with PBO’s pages or accounts on social media platforms – e.g., click on our social media links and/or provide information to us on those accounts.

In addition to the above, PBO may collect certain information about you whenever you visit our Website. Such information may include the Internet Protocol (IP) address of the computer, mobile device or other device you used to access the Website, the type of browser and operating system you used, the date and time you visited the Website, the Internet address of the site from which you linked to the Website, the links you follow from the Website, including to the third party processor of donations to PBO, and the reading history and other analytics related to how visitors to the Website use and view the content we’ve provided.

Web Browser Cookies

PBO may use “cookies” to enhance your experience while visiting the Website. PBO may also use cookies to measure aggregate web statistics, such as collecting the number of visitors to the Website, the number of repeat visitors, and the most popular webpages. PBO does not use cookies to track the activity of visitors to the Website on an individual basis.

Please note that you may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you choose to turn off cookies, however, some parts of the Website may not function properly.

How PBO Uses the Information that It Collects

PBO uses the information described in this Privacy Policy primarily to communicate with you as requested, and to enhance your experience on the Website. More specifically, we may use the information to: respond to specific inquiries and requests; add you to our email and direct mailing lists; manage, supervise or send our outreach, e-newsletter and other print communications and promotions; contact you regarding an employment opportunity or application; process any registration or similar information you provide; improve our services, sites, facilities, events and other programmatic operations; communicate with you about a donation or purchase transaction; better understand how visitors use the Website so that we can improve the Website or its offerings; or comply with applicable law, court order, subpoena, or legal process.

If you sign up to receive the PBO e-newsletter or any of our other mailings, we may contact you with information that we think will be of interest to you. PBO will always provide an unsubscribe option with any official e-mails from our organization. If at any time you wish to stop receiving these communications, please follow the unsubscribe instructions at the bottom of the email, or send PBO an email at marketing@philharmonia.org and ask to be removed from PBO’s email list.

How PBO Protects User Information

PBO maintains data collection, storage and processing practices, and security measures to help protect against unauthorized access, alteration, disclosure or destruction of your personal information. PBO is committed to keeping your personal information safe and secure. PBO mandates login security controls on equipment and systems, multi-factor user authentication, mandatory password expiry, digital storage encryption, routine scheduled patching and updates, and ongoing cybersecurity user training and awareness for PBO staff.

If you provide credit card information to make a purchase or donation, your credit card information is not held by PBO. It is collected by our third party payment processors specializing in the secure processing of credit or debit card transactions. Your credit card information is not stored by PBO.

We review our retention periods for personal information on a regular basis. The periods of retention depend on the type of data collected, the purpose for which the data is given, and requirements of applicable law.

Third Party Providers

PBO uses third party service providers to help us operate the Website and administer activities on PBO’s behalf, such as collecting donations online, processing applications for employment or providing analytics, maintenance or site improvement, and operational support. These third party vendors may have access to Website visitor information, but are required to protect the confidentiality of the information and to use it only for the limited purpose for which it was provided.

If you believe personal data you provided to us is being misused by a third party, please contact us at info@philharmonia.org.

Compliance with Law

PBO will share personally identifiable information about those who use our Website or communicate with us when required to do so by law, or in the good faith belief that such action is necessary to comply with state and federal laws or to respond to a court order, subpoena, or search warrant. PBO may also share personally identifiable information if we believe it is necessary to protect the rights, property, and safety of us or others.

User Consent / Other Services

From time to time, we may explicitly request consent to use your information in a manner not covered by this Policy. In such a circumstance, we would ask you to voluntarily “opt in” to agree to such use. In addition, communications through our Website often lead to additional partnership opportunities and engagements, including in relation to trade organizations, grant making, programmatic or other collaborative partnerships. PBO may collect and use additional information in relation to those interactions, in each case as appropriate to the relationship between the parties.

Aggregated Data

PBO may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors to our Website with third parties, including in connection with maintaining, improving, and fixing any operational errors on the Website.

Third Party Websites

PBO may provide links from the Website to other websites. PBO does not control the content or links that appear on these third party websites and is not responsible for the practices employed by websites linked to or from the Website. These websites and services have their own privacy policies. Browsing and interaction on any other website, including websites that have a link to or from PBO’s Website, is subject to that website’s own terms and policies. This Privacy Policy only covers information collected through the use of the Website. In addition, PBO does not currently respond to web browser “do not track” signals.

California Privacy Rights

If you reside in California and have provided your personally identifiable information to PBO, you may request information once per calendar year about PBO’s disclosures of certain categories of your personally identifiable information to third parties for their direct marketing purposes. Such requests must be submitted to marketing@philharmonia.org.

GDPR

The Website is published in the United States and subject to laws of the United States. If you are an EU resident or citizen, you have additional rights in connection with your personal information pursuant to the General Data Protection Regulation (“GDPR”), including the right to request a copy of your personal information that PBO may have, and the right to request that we update, delete or anonymize that information. If you have any GDPR-specific questions or requests, please contact PBO at info@philharmonia.org.

Changes to this Privacy Policy

PBO may update this Privacy Policy at any time. When it does, PBO will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about what information PBO collects and how it uses that information. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications since your last visit.

Your Acceptance of These Terms

By using the Website, you signify your acceptance of this Privacy Policy, including as it is amended from time to time. If you do not agree to this policy, please do not use the Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contacting PBO

If you have any questions about this Privacy Policy or anything relating to the Website, please contact PBO at info@philharmonia.org.

View the 2018/19 Season Brochure

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