Last updated: June 6, 2021

PBO’s Response to the COVID-19 Pandemic

As we continue to closely monitor changes in guidance and regulations from local, state, and national health departments, we will update our patrons regarding our current health and safety protocols here (, especially as they relate to the 2021-22 season.


The health and safety of our patrons, musicians, staff, and volunteers remains our top priority. On June 10 & 11, 2021, we will be holding our first performances with live audiences since February 2020 at Herbst Theatre in San Francisco — 6/10 for invited guests and 6/11 for the general public. Audiences will comprise up to 223 people (25% capacity of the hall), in accordance with the Yellow Tier guidance, the latest SF Health Order, and further guidance from SF War Memorial. Capacity for future performances may be expanded as we continue to follow state and local guidelines closely and work with our respective venues. This page will be updated as changes arise.

For the upcoming June 2021 performances, all patrons, as well as staff and musicians, *must* be fully vaccinated or show proof of a negative COVID PCR test within 72 hours of the event; proof of vaccination or test and photo ID is required upon arrival. Full vaccination is defined as completion of the two-dose regimen of Pfizer or Moderna vaccines or one dose of Johnson & Johnson vaccine administered two weeks or more in advance of the concert. If you are not fully vaccinated, you are strongly discouraged from attending at this time for your own safety.

Patrons will be seated in household pods. Pod members *must* be members of *one* household. Each pod will be spaced at least six feet apart from any other pod.

Masks must be worn at all times. 

These performances will be approximately 75 minutes in length, with no intermission.

Advanced ticketing is required. There will be no tickets available a the door. Specific arrival information for ticketed patrons will be sent on or before Monday, June 6.

For more information about Herbst Theatre’s current policies, click here.


Please self-assess your health before leaving home by considering the following questions:   

  • Within the past 10 days, have you been diagnosed with, or tested positive for, COVID-19? 
  • In the past 10-14 days, have you had close contact with anyone who has COVID-19, during their contagious period? 
  • In the last 24 hours, including today, have you had any of the symptoms below, that is new or not explained by another condition? 
    • A cough, shortness of breath, or difficulty breathing? 
    • A fever of 100.4°F/38°C or higher? 
    • Chills, fatigue, or muscle and body aches? 
    • Headache or a sore throat? 
    • A persistent runny nose? 
    • Diarrhea? 
    • A sudden loss of taste or smell? 

By entering the building, you acknowledge that you have reviewed and answered “no” to all these questions. 

Don’t forget your mask. Face masks must completely cover nose and mouth and have ear loops or similar to hold in place. Gaiters and bandannas are not acceptable.  

Don’t forget your tickets. Before leaving home, make sure you have your print-at-home ticket. Tickets are currently not available for pick up at will call.

If you’re not signed up to receive PBO emails, register now to ensure that you receive important concert and safety updates. 

For any questions about these guidelines, please contact Director of Operations and Patron Services Naren Larson at