Open Positions

General Manager
Director of Development
Annual Fund & Events Manager
Marketing and Communications Manager
Patron Services & Office Coordinator
House Manager

General Manager

Type: Full time, exempt

POSITION SUMMARY
The General Manager (GM) works in partnership with the Executive Director (ED) and is primarily responsible for overseeing much of the day-to-day operations of Philharmonia Baroque Orchestra, artistic planning & operations, education programs, marketing and communications, patron services, and office administration – notably excluding fundraising and finance. The GM oversees the development of strategies in each area that align with Philharmonia’s long range plan. S/he integrates communication among the departments for efficient and effective execution. The GM is a senior executive that works regularly with the Music Director, Chorale Director, ED, staff, and Board of Directors. The Artistic Administrator, Director of Education, Marketing and Communications Manager, Patron Services Manager, and Office Coordinator report to the GM.

DUTIES AND RESPONSIBILITIES

Artistic Planning & Operations:
1. Working with the Music Director and Artistic Administrator, develop future artistic plans and oversee implementation, assisting where needed, for:
a. Season subscription concerts
b. Guest soloists and conductors
c. Tour / runout strategy
d. Special concert projects – SESSIONS concert series, etc.
e. Future recordings releases
2. Serve as executive staff member in relationship with musicians’ union, including period Players’ Committee meeting and collective bargaining negotiations.
3. Serve as executive staff member of the Board of Director’s Artistic Advisory Committee.
4. Manage the Artistic Administrator.
5. Manage the Philharmonia Baroque Productions in-house recording label. Working with staff and consultants oversee and assist with production of annual releases, promotion, distribution, sales, and inventory management.

Education:
1. Working with the Director of Education and the Board of Director’s Education Committee, oversee education strategy and implementation, assisting where needed. Insure regular communication between Education, Artistic and Marketing/Communications.
2. Serve as executive staff member of the Board of Director’s Education Committee.
3. Manage the Director of Education.

Marketing, Communications, and Patron Services:
1. Working with the Marketing and Communications Manager and marketing consultant, develop and oversee implementation of strategy for:
a. Annual subscription campaign
b. Single ticket campaigns
c. Press relations
d. Special artistic project campaigns
2. Develop systems to coordinate communication artistic planning & production, marketing, development, and patron services.
3. Serve as executive staff member of the Board of Director’s Marketing Committee.
4. Manage the Marketing and Communications Manager and Patron Services Manager.

Other:
1. Participate in long range organizational planning.
2. Oversee HR functions:
a. On-boarding, off-boarding of staff
b. Staff reviews
c. Staff meetings
3. Serve as executive level decision maker for IT.
4. Manage Office Coordinator.

REQUIREMENTS
• A knowledge and love of period instrument performance and classical music. Relationships with artist managers a decided asset.
• Seasoned professional with a minimum of five years of relevant experience in increasingly responsible positions, including managing a small department.
• Excellent interpersonal and written and oral communication skills
• Strong interpersonal skills. Experience in negotiations are a decided asset.
• Ability to manage multiple projects simultaneously. Excellent organization.
• Willingness to be a team player.
• Excellent proficiency in Microsoft Office (Word, Excel, Powerpoint).
• Attendance at concerts and events is required. This will include nights and weekends.

COMPENSATION:
Competitive salary, dependent on experience.  Medical and dental benefits (employer/employee split 90%/10%). Monthly commuter stipend.

HOW TO APPLY:
Email your resume and cover letter to Courtney Beck at jobs@philharmonia.org and specify “General Manager” in the subject line of your response. No phone calls please. Philharmonia Baroque Orchestra is an equal opportunity employer.

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Director of Development

Type: Full time, exempt

POSITION SUMMARY
Reporting to the Executive Director (ED), the Director of Development Officer (DD) is responsible for developing and implementing a plan to drive Philharmonia’s contributed income program. A trusted and key member of the senior management team, the DD is charged with conceptualizing and implementing strategies for all contributed income areas. The DD is responsible for forecasting and achieving defined goals by developing and leading a successful fundraising strategy that aligns with the organization’s new five-year plan. The DD is responsible for raising nearly $1.5M annually for its core programs and $250k or more for major projects and works closely with the ED and Board of Directors to achieve these goals. The DD knows how to mentor others in the cultivation, solication, and stewardship of major gifts. The ideal candidate is also an inspiring, frontline major gifts fundraiser. The candidate must be comfortable planning high level strategy and executing details. The DD supervises the Manager of Annual Fund & Events.

DUTIES AND RESPONSIBILITIES
1. Crafting and executing annual development strategy to support the financial and artistic objectives of the Orchestra, informed by the new strategic plan.
2. Managing and executing, with the ED and Board, all aspects of a robust major gifts program: prospect research, cultivation, solicitation, moves management, recognition and stewardship.
3. Working with the Annual Fund & Events Manager to plan full scope of Annual Fund activities.
4. Working with the ED to develop a strategy for post-campaign Special Project support for tours, recordings, collaborations, etc.
5. Maintaining and growing the organization’s institutional gifts, including some grant writing, and stewardship of institutional relationships.
6. Overseeing and executing the organization’s annual Gala & Auction.
7. Carrying out stewardship and cultivation events with the Annual Fund & Events Manager.
8. Staffing the Board of Director’s Donor Stewardship and Gala Committees, and participating in Governance and Finance Committee meetings.
9. Actively seeking new sponsorship support (individual and corporate), in-kind and cash, to support the Gala, artistic programs, and new initiatives.
10. Analyzing patron data to understand trends and to ensure attainment of financial goals.
11. Coordinating external communication with Marketing & Communications Manager to support the fundraising program.
12. Growing the organization’s planned giving program.
13. Participating in fiscal year budgeting, planning and goal setting.

CANDIDATE TRAITS
The DD will be a seasoned professional with an entrepreneurial spirit, passion for fundraising, and a sense of pride in developing the fundraising skills of others. The DD will be a creative leader, a problem-solver, and results-oriented. The DD will be able to articulate effectively Philharmonia’s programs and case for support to all stakeholders both in writing and verbally. The DD will interact frequently with a variety of stakeholders, including board members, donors, staff, musicians, and the music director. The successful candidate will understand that building and sustaining relationships through cultivation, fundraising, and stewardship are highly nuanced. The DD will not be afraid to challenge ideas and present improvements to achieve goals. The DD will be an avid learner and wil enjoy participating in strategic discussions about artistic programs, governance, and other aspects of orchestra management. The DD will take advantage of learning opportunities to expand his or her knowledge of the field. The DD will participate at a high level in the organization and leverage the talents and skills brought forth by the organization’s board members.

REQUIREMENTS
• Minimum of 7 years experience in increasingly responsible positions, with proven success in crafting and executing annual development plans and major gift strategy.
• Bachelor’s degree.
• Proven success in the areas of major gifts and annual fund management, including direct solicitation, moves management, closure on large gifts, proposal writing.
• Ability to motivate and inspire donors to provide philanthropic support for the organization’s initiatives.
• Background in core areas of development, including special events, annual budgeting.
• Demonstrated ability to manage up, down, and across, including board, staff members, and other volunteers.
• Experience planning and executing small and large events.
• Proven experience working with boards and managing committee-level work.
• Excellent interpersonal and written and oral communication skills.
• Excellent organizational skills and ability to manage multiple simultaneous projects in a very fast-paced environment.
• Comfort with technology, including Microsoft office suite and donor databases. Salesforce knowledge is a plus.
• Experience working in an a performing arts organization and knowledge of classical music is desirable.
• Knowledge of the Bay Area funding community is also a decided asset.
• Attendance at concerts and events is required. This will include nights and weekends.

COMPENSATION:
$100,000 – $110,000, dependent on experience.  Medical and dental benefits (employer/employee split 90%/10%). Monthly commuter stipend.

HOW TO APPLY:
Email your resume and cover letter to Courtney Beck at jobs@philharmonia.org and specify “Director of Development” in the subject line of your response. No phone calls please. Philharmonia Baroque Orchestra is an equal opportunity employer.

 

Annual Fund & Events Manager

Type: Full time, exempt

POSITION SUMMARY
Reporting to the Director of Development, this position is responsible for managing Philharmonia’s Annual Fund programs, donor event planning and execution, and departmental systems. The Annual Fund & Events Manager will also provide significant support for the organization’s annual Gala and Auction. The candidate should have the appropriate experience to make decisions and work independently, and has already worked in fast-paced Development departments.

DUTIES AND RESPONSIBILITIES:
• Primary responsibilities include management of the Annual Fund programs, including direct mail, telefunding, and subscription renewal add-on campaigns and coordinates all donor benefits and fulfillment.
• Produces key reports from the database to analyze annual fund performance and pull other data such as donor listings for concert program books.
• Oversees gift processing, acknowledgement, and donor benefits systems for the Annual Fund and other campaigns; works with the Office Coordinator to ensure timely processing of gifts and acknowledgments.
• Responsible for managing technical functions for Annual Gala and Auction, such as auction item management, auction catalog coordination, Powerpoint presentation, day-of technical coordination and other logistics. Attends all Gala Committee meetings and takes minutes.
• Maintains electronic and hard copy individual and institutional donor files and ensures that applications, interim and final reports are filed on time.
• Manages and maintains departmental annual calendar and ensures adherence to deadlines.
• Assists in assembling and monitoring related budgets as requested.
• Plans and executes donor recognition and cultivation events.
• Manages systems for maintenance of donor records and files.
• Participates in direct solicitation of Annual Fund gifts from individual donors, when appropriate.
• Maintains appropriate systems to capture foundation research, sponsorship programs, and new projects. Manages systems for corporate and individual sponsors; oversees fulfillment of sponsorship benefits
• Assists in coordinating individual and corporate acknowledgements and benefits to ensure that Philharmonia sponsors, underwriters and donors are recognized appropriately and efficiently
• Produces and ensures quality and accuracy of donor listings for concert program books by generating, proofreading and editing donor lists and acknowledgements
• Oversees the daily upkeep of donor database records, files, and correspondence to support a professional and first-rate fundraising program.
• Interfaces regularly with executive director, board of directors, and other stakeholders.
• Participates in Development and Gala Committee meetings, taking minutes, editing proofreading.

Required Qualifications:
• 3-4 years of increasing responsibility in an arts organization, preferably the performing arts.
• Painstaking attention to detail and values consistency and accuracy. The candidate believes that accuracy in materials like donor acknowledgments, program book recognition, and sponsor signage is directly correlated with patron loyalty and retention.
• Manages multiple and competing deadlines in a very fast-paced environment.
• Adheres to deadlines and communicates professionally and effectively with managers.
• Must be able to make decisions confidently and work independently. Mature, team-player who thinks on his/her own feet and thrives on making improvements
• Capable of implementing and maintaining systems to improve departmental output.
• Solid writing skills to produce donor communications such as acknowledgment letters, e-news, and minutes.
• Proven organizational skills, specifically with annual fund and event management.
• Knows how to work within a database; Salesforce experience a plus.
• Diplomatic and professional demeanor and ability to navigate a range of stakeholders.
• Must be able to work some nights and weekends for concerts and event

COMPENSATION:
$71,000-$74,000, dependent on experience.  Medical and dental benefits (employer/employee split 90%/10%). Monthly commuter stipend.

HOW TO APPLY:
Email your resume and cover letter to Courtney Beck at jobs@philharmonia.org and specify “Annual Fund & Events Manager” in the subject line of your response. No phone calls please. Philharmonia Baroque Orchestra is an equal opportunity employer.

Marketing and Communications Manager

Type: Full time, exempt

DESCRIPTION:
The Marketing and Communications Manager reports to the Executive Director (ED) and executes the Orchestra’s subscriptions and ticket sales strategy, website, digital communications, program books, and media relations. S/he shares responsibility for managing a small team, both internal and external, including graphic designers, telemarketers, and box office personnel through the course of the season.

The Marketing and Communications Manager possesses strong enthusiasm for Philharmonia Baroque Orchestra and the performing arts. The ideal candidate hits deadlines, sets and achieves goals ambitiously, successfully manages many competing priorities, and brings creativity to the challenge of marketing classical music.

At the end of the first year, the successful candidate will have:

  1. Grown subscription revenue and deepened patron loyalty.
  2. Increased the size of the single-ticket buying audience.
  3. Heightened the orchestra’s visibility nationally and in the Bay Area.
  4. Strengthened the orchestra’s organizational capacity.

DUTIES AND RESPONSIBILITIES:
Subscription Marketing

  • Lead the annual renewal and subscription campaign (January through October) including setting price strategy, campaign schedule, and developing collateral
  • Serve as point of contact with mail house for large-scale direct mail drops
  • Hit deadlines in rapid succession working closely with box office
  • Manage telemarketers throughout the campaign
  • Report on subscription campaign’s success to ED, Board, and other stakeholders

Single Ticket Marketing

  • Plan and execute the season single ticket campaigns
  • Lead development of direct mail, print, broadcast, and digital marketing collateral
  • Manage list trade requests from peer arts organizations
  • Report on single ticket campaign’s success to ED, Board, and other stakeholders

Communications

  • Take the lead in producing four program books each season
  • Maintain and update the orchestra’s website
  • Write and dispatch the orchestra’s monthly eNews plus marketing emails
  • Produce video content promoting each concert in the season
  • Share relevant news and content via social media channels
  • Monitor brand consistency in written and visual materials

Media Relations

  • Act as a public face of the organization to patrons and the media
  • Write and distribute press releases and calendar postings
  • Develop press angles and participate in pitches

Strategic Planning and Management

  • Participate in the development of long range goals and strategies for marketing and communications programs and take ownership for reaching those goals
  • Manage marketing and public relations program budget
  • Manage graphic designers, photographers, web designers, telemarketers, volunteers, box office personnel as necessary

Other duties and responsibilities as assigned.

REQUIREMENTS:

  • Knowledge and appreciation of classical music
  • Bachelor’s degree with a minimum of one (1) year in marketing
  • Experience in the performing arts a bonus
  • Strong organizational skills plus the ability to manage multiple priorities, hit deadlines and keep projects on schedule
  • Excellent and persuasive writing and communication skills
  • Ability to quantitatively evaluate the success of diverse marketing strategies
  • Familiarity with social media and digital marketing
  • Comfort with WordPress plus basic knowledge of HTML and CSS
  • Proficiency in Excel and Salesforce experience a plus
  • Familiarity with Bay Area and national publications which cover classical music
  • Some evening and weekend hours required during concert season

COMPENSATION: Competitive compensation, commensurate with experience.  Medical and dental benefits (employer/employee split 90%/10%). Monthly commuter stipend.

HOW TO APPLY:
Email your resume and cover letter to jobs@philharmonia.org with subject “Marketing and Communications Manager”. No phone calls please.

Philharmonia Baroque Orchestra is an equal opportunity employer.

 

Patron Services & Office Coordinator

Type: Full time, non-exempt

POSITION SUMMARY

The Patron Services and Office Coordinator provides support for key areas of Philharmonia: direct patron service through the box office, administrative support for the development team, and overall office operations. The successful candidate is hyper-organized, great at interacting with others, and lives to get things done. They are always thinking about ways to improve organizational systems and space uses.

Duties and Responsibilities:

 

Box Office:

  1. Provide front-line patron service including ticket sales, patron inquiries, exchange requests and ticket donations, etc.
  2. Enter ticket and subscription orders into database. Maintain data integrity of patron records.
  3. Produce regular ticket sales reports.

Office:

  1. Coordinating switchboard, phone system, and mail services for the general office.   Manage office email account.
  2. Manage office equipment (copy machine, telephones,printers, email accounts etc). Order office supplies and keep paper filing system organized. Serve as point of contact for IT support.
  3. Monitoring office equipment contracts and technology such as copy machine, telephones, etc.  Serve as point of contact with building manager for repairs and requests.
  4. Support on-boarding and off-boarding of staff by managing setup for email accounts, phones, etc.

Other:

  1. Enter donations received into the database and carry out the gift acknowledgement process.
  2. Providing support for donor and other events.
  3. Fulfill recordings and merchandise purchases received through the Philharmonia website.
  4. Coordinate in office volunteers, when needed.

REQUIREMENTS:

  • A love of classical music.
  • Detail-oriented and organized.  Ability to multi-task, build and carry out project schedules.
  • Strong interpersonal skills, with an orientation towards customer service.
  • Willingness to be a team player.
  • Comfort and quick learner with current technology.  Excellent proficiency in Microsoft Office (Word, Excel, Powerpoint).  Salesforce experience is a plus.
  • Bachelors degree preferred.
  • Occasional evenings and weekend event attendance required.

COMPENSATION:
$40,000 – $43,000, dependent on experience.  Medical and dental benefits (employer/employee split 90%/10%). Monthly commuter stipend.

 

HOW TO APPLY:
Email your resume and cover letter to jobs@philharmonia.org, attn: Michael Costa, Executive Director, and specify “Patron Services and Office Coordinator” in the subject line of your response. No phone calls please.

Philharmonia Baroque Orchestra is an equal opportunity employer.

 

House Manager

Type: Part time, non-exempt

POSITION SUMMARY

The House Manager is responsible for coordinating and managing volunteer ushers, and for the comfort and safety of Philharmonia Baroque’s patrons. Specific responsibilities include: coordinating usher sign-ups at the end of the prior season; confirming ushers for each upcoming set of concerts; training and supervising ushers; setting up and managing the front of house for all Berkeley, Palo Alto and SF performances; communicating with the box office and stage manager prior to and during performances; and ensuring the safety of all patrons during performances. The House Manager is a part-time job of approximately 15-20 nighttime and weekend hours/month.

Duties and Responsibilities:

  • Coordinate usher sign-ups prior to season; confirm ushers 2 weeks before each concert set
  • Report to venue 3 hours prior to concert start time.
  • Upon arrival and departure check in/out with the stage manager and PBO concert manager on duty.
  • Review Front of House Manager clipboard for any concert specific information, last minute changes or updates such as program changes, guest artist changes, late seating breaks, program inserts needed, cd-signings at intermission or after concert, etc.
  • Review list of confirmed ushers and make usher assignments, making sure to appropriately assign critical jobs such as Will-Call Tickets and Boutique Sales.
  • Set up and break down front of house including table arrangements, boutique elements, program books, etc.
  • Walk-through the backstage, house, lobby, bathrooms, etc., to ensure good working order prior to, during intermission, and following concerts; note venue exits; ensure doors are locked following concert.
  • Check to ensure lecture venue is adequately lit and heated, and that chairs have been arranged to allow maximum occupancy and efficient access/egress
  • Orient and manage volunteer usher core 90 minutes prior to concert.
  • Manage opening and closing of lecture and concert venues for start, intermission and closing of concert.
  • Seat late concert arrivals.
  • Be visible in lobby and concert venue prior to concert, during intermission and post-concert to provide patron support, to help ushers, and in case of an emergency.
  • Assist with boutique sales and/or cd-signing prior to concert, during intermission and post-concert as needed
  • Turn in lost and found items to venue host/manager.
  • Develop and maintain a list of boutique and concert supplies on House Manager clipboard.
  • Communicate with venue host/manager on duty in case of emergency.

REQUIREMENTS:

Experience in dealing with the public; sensitivity to the needs of patrons; upbeat, enthusiastic attitude in public relations; ability to enforce safety regulations and communicate the same to the public; ability to manage multiple tasks with attention to detail; ability to work independently without much direct supervision; strength to lift 50-lb. boxes and other heavy items; First Aid and Adult CPR certification (provided by Philharmonia Baroque upon hiring, if needed). At least one (1) year experience as a house manager, and one (1) year experience with managing others (volunteer or otherwise). Knowledge of classical music is desirable.

COMPENSATION:

$19/hour plus mileage reimbursement.

HOW TO APPLY:
Email your resume, cover letter and three references to : Jeff Phillips, Artistic Administrator, Philharmonia Baroque, 414 Mason Street, Suite 606, San Francisco, CA, 94102; email jphillips@philharmonia.org. No phone calls please.

Philharmonia Baroque Orchestra is an equal opportunity employer.